Questions about our spa and beauty therapies?

Got questions about our spa services or aesthetic treatments? Want to know more about our range of beauty products? We’ve compiled a list of frequently asked questions to satisfy your curiosity.

If you’re looking for a Gold Coast beauty therapist, then feel free to give us a call. Our experienced team are happy to answer any questions you may have.

Hope Island Beauty & Medispa | Gold Coast | FAQs

Shop 2, 331 Hope Island Road, Hope Island. Approximately 2km from the M1.

There is onsite parking and we have 2 dedicated parking spots at the front of our shop.

Yes! All of our treatments are unisex and can be customised to the specific client. We do not offer male Brazilians.

Yes, we do! All of our facials and treatments can be customised to your specific concerns and needs. Please chat to your therapist regarding any concerns you may have prior to your treatment.

Yes! We recommend avoiding massage and some of our treatments and we can customise treatments to ensure they are suitable for individual clients. Please let your therapist know prior to your treatment if you are pregnant or lactating.

We always recommend having your doctors consent prior to having treatments. Massage are not recommended for clients currently being treated for cancer. We recommend taking your doctor’s advice once in remission before coming in for a massage. Other treatments can be performed please speak to your doctor or our reception team for more information.

Yes, we do!  We physically need the voucher to redeem this in store. Please read the conditions of your voucher as some vouchers are limited to services, products and days that they can be redeemed.

Yes, we don’t not provide a refund on retail products or gift vouchers. Products can be exchanged for a replacement or salon credit when accompanied by a receipt within 14 days of purchase.

Yes, we highly recommend booking in advanced to avoid disappointment with prefer time or therapist.

Appointments are reserved especially for you. We understand that plans change, so we kindly ask that you give us a minimum 24hours notice should you need to change or cancel your appointment, otherwise a 50% cancellation fee will be charged. Confirmation of an appointment is acknowledgment of this policy. SMS confirmations are sent out 48hrs prior to the appointment.

We accept Cash, Eftpos, Visa, Mastercard & Amex

Call 07 5510 8999 to speak to a friendly staff member or book online via our website or Facebook page.

Intense Pulsed Light is an invasive light used for large areas of hair reduction, skin rejuvenation, vascular, pigmentation, sun damage and acne.

Your skin type will determine how suitable IPL will be for you, but generally this is identified in a personal consultation as skin types vary greatly.

It is a system of intense exfoliation and resurfacing that rejuvenates the skin with ultra-fine crystals. This in turn removes dead skin cells, clogged pores and stimulates cellular regeneration. A treatment pack of 3-6 sessions, 1 to 2 weeks apart is recommended to achieve maximum results

Reduction of fine lines and wrinkles, improvement of the rate at which the skin absorbs moisturising and nourishing ingredients.  Treatment of pigmentation disorders, age spots and sun damage and more even skin tone.

Debris removal and the drawing out of toxins are the primary benefits. You can also expect to see and feel:

  • Improved texture and hydration
  • Increased blood flow and cellular regeneration
  • A greater reception to absorbing nourishing and hydrating products
  • Increased lymph flow waste removal
  • Relaxed nerve endings and suppleness

We recommend 4-6 weeks apart to avoid the build-up of oils, old makeup and airborne impurities such as pollution and particulate. Removing dead cells assists in cellular turnover, improved skin texture and nourishment to slow down the ageing process.

We will assess and analyse your particular skin and will recommend the most appropriate treatment and skincare for your skin type.

Fractional Radio frequency is a heat therapy treatment which stimulates the production of new collagen which equals plumper, firmer skin with a greater level of elasticity.   Reduction in pores, overall skin rejuvenation, wrinkle reduction, improves scars, a wonderful anti-ageing treatment for all ages.

We recommend treatment every 2-4 weeks until results are achieved, thereafter a maintenance of 2 sessions per year.

Can this treatment interfere with injectables? No, injectables will not be effective negatively with the Fractional Radio Frequency treatment.  You can just make sure that you give your face/treated area two weeks before/after the next treatment.

A peel can improve the skin’s appearance.  There are varying strengths of peels ranging from a mild peel which will help to clean out your pores through to a high strength chemical peel which will shed one or more layers of skin.  Skin peels are an effective solution to improve skin texture, exfoliate dead skin cells and refine open pores allowing you to achieve incredibly smooth and younger looking skin.

Body contouring using cavitation and radio frequency is a new, non-surgical fat removal procedure. Unlike a traditional tummy tuck or liposuction, in ultrasonic cavitation there are no knives, no anaesthesia and no surgery.

This treatment uses two types of technology:


  1. Ultrasound Technologywhich destroys intractable fat cells, using low frequency sound waves without causing damage to any other tissues or organs. Once the fat cell membrane (adipose tissue) is destroyed, the fat is discharged between the cells where they are turned into protein and then changed to free fatty acids and glycerol. Free fatty acids are moved to the liver where they decay and are removed from the body.
  2. Radio Frequency Technologyto lift and tighten the skin. The frequency penetrates the epidermis and heats the dermis. In response the collagen, fibres begin contracting and remodelling, effectively thickening and leading to immediate results. Additional collagen fibres synthesis occurs due to the healing process of the skin, induced by the heat. Over time this will continue, gradually improving the quality of your skin and a decrease in deep wrinkles.

Hope Island Beauty & Medispa | Gold Coast | Massage


Over time, our everyday responsibilities can take a toll on the body and mind. While it can be difficult to find time in your busy schedule for some much deserved ‘me time’, it’s an important factor of living a healthy and balanced life. If you want to relax your body and mind, then indulge in one of our luxurious massage treatments.
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Hope Island Beauty & Medispa | Gold Coast | Our Products

Our Products

At Hope Island Beauty and Medispa we’re passionate about results-driven skin care products. We only source the very best skin care products for all our spa treatments. We also sell a range of high quality spa and beauty products from internationally renowned suppliers such as: Intraceuticals, Natural Pearl, La Clinica and Emily Wilson Cosmetics.
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Our Services

Hope Island Beauty & Medispa | Gold Coast | Microdermabrasion


Microdermabrasion is a non-surgical procedure which gently resurfaces the skin.
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Fractional Radio Frequency

Our non-surgical face lift treatment is a multi-stepped process.
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Hope Island Beauty & Medispa | Gold Coast | IPL Facial Rejuvenation & Hair Removal

IPL Hair Removal

The real advantage of IPL is its ability to treat several conditions simultaneously.
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Hope Island Beauty & Medispa | Gold Coast | Body Rejuvenation

Body Sculpting

Sometimes your skin and tissue needs a helping hand.
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Hope Island Beauty & Medispa | Gold Coast |
Hope Island Beauty & Medispa | Gold Coast |

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Contact Us

Contact Us

Hope Island Beauty & Medispa | Gold Coast | Address Icon Shop 5A 178 Siganto Drive, Helensvale, QLD 4212

Business Hours

  • Tuesday - Wednesday 9 am - 5.00 pm
  • Thursday 9 am - 7.00 pm
  • Friday 9 am - 5.00 pm
  • Saturday 9 am - 3.00 pm
  • Sunday - Monday - Closed